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Prescriptions

Ordering repeat prescriptions

The easiest ways to order a repeat prescription are:

These accounts show you all your repeat medicines and doses, so you can choose the ones you need.

You can also bring a paper repeat slip to the surgery, Monday to Friday, 8am to 6pm.

If you’re not able to use the NHS App, SystmOnline or drop off a paper slip, you can order by phone — call us and choose option 3, ‘Prescription enquiries’.

Please allow 3 to 4 working days for your prescription to be prepared and signed by a doctor.

Collecting your prescription

This practice is set up for the Electronic Prescription Service. For most patients, we can send your prescription straight to your chosen pharmacy, saving you a trip to the surgery.

To get your prescription sent to your chosen pharmacy, ask reception to set this up (called ‘nominating a pharmacy’). You can change your nominated pharmacy at any time by asking at the surgery or your pharmacy.

Medication reviews

Your medication will be reviewed by our Pharmacy Team or your GP at least once every 12 months, to check it’s still right for you. We are not able to authorise repeat prescriptions after a medication review is due. The review date for each medicine is shown on your prescription.

Questions about your prescription

Your local pharmacist can answer many questions about your medicine, including ones you can buy without a prescription.

The NHS website also has information on how your medicine works: Go to Medicines A to Z (nhs.uk).

If you’d like to speak to someone at the surgery about your prescription:

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take old or unused medicines to the pharmacy you got them from, or bring them to the surgery. Do not put them in your household bin or flush them down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains
  • earache
  • sinusitis
  • impetigo
  • shingles
  • infected insect bites
  • uncomplicated urinary tract infections in women

They can also advise on medicines you can buy without a prescription.

Many pharmacies are open until late and at weekends, and you do not need an appointment. Most have a private consultation room where you can talk to pharmacy staff without being overheard.